Mipangilio

Programu-jalizi

Birdie

Capture customer issue context

Sakinisha programu-jalizi

Birdie helps you capture customer issues and turn them into clear context for troubleshooting. Instead of relying on written descriptions, customers can record their screen to show the issue. Birdie captures the full context, including what happened, what they clicked, and technical evidence such as console logs, network requests, session data, device metadata, and reproduction steps. This gives your agent the context it needs to understand the issue, troubleshoot it accurately, and move faster to a resolution. With Birdie, your agent does not have to guess what the customer meant. It can see what the customer saw and use the right evidence to investigate the issue. Built for support and technical teams, Birdie reduces back and forth and helps both humans and AI troubleshoot customer issues faster.

Programu

Birdie

Skill

Maelezo

Msanidi
Birdie
Kategoria
Developer Tools
Tovuti
Toleo
2.0.0
Sera ya Faragha
Masharti ya Huduma

Ikiunganishwa na Birdie, ChatGPT inaweza kushiriki Mazungumzo na Kumbukumbu husika na programu hii ili kutoa muktadha wa maombi yako. Matumizi ya data hii na Birdie yanategemea masharti na sera ya faragha zao. Ikiwa umewasha Kumbukumbu, data kutoka kwenye programu inaweza kutumiwa kukupa taarifa muhimu au Mapendekezo mapema. ChatGPT daima huheshimu mapendeleo yako ya data ya mafunzo, ikiwemo data kutoka kwenye programu zilizounganishwa. Matumizi ya programu yanaweza kuambatana na hatari zilizoongezeka. Unaweza kudhibiti mapendeleo yako au kukatisha muunganisho wa programu wakati wowote katika Mipangilio. Pata maelezo zaidi