設定

外掛程式

Birdie

Capture customer issue context

安裝外掛程式

Birdie helps you capture customer issues and turn them into clear context for troubleshooting. Instead of relying on written descriptions, customers can record their screen to show the issue. Birdie captures the full context, including what happened, what they clicked, and technical evidence such as console logs, network requests, session data, device metadata, and reproduction steps. This gives your agent the context it needs to understand the issue, troubleshoot it accurately, and move faster to a resolution. With Birdie, your agent does not have to guess what the customer meant. It can see what the customer saw and use the right evidence to investigate the issue. Built for support and technical teams, Birdie reduces back and forth and helps both humans and AI troubleshoot customer issues faster.

應用程式

Birdie

技能

資訊

開發人員
Birdie
類別
Developer Tools
網站
版本
2.0.0
私隱政策
服務條款

連接至 Birdie 後,ChatGPT 可能會與此應用程式分享相關對話和記憶,以便為你的請求提供背景資料。Birdie 使用這些資料時,須遵守其 條款 及 私隱政策。如果你已啟用 記憶,來自應用程式的資料可能會用於主動提供實用資訊或建議。ChatGPT 一律遵從你的訓練資料偏好設定,即使資料來自已連接的應用程式亦然。使用應用程式可能會帶來較高風險。你可隨時在設定中管理偏好設定或解除連接應用程式。了解詳情